WHAT ARE THE TERMS WHEN TRANSACTING WITH PALAWANPAY MERCHANTS?
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CAN I ACCESS THE SERVICE EVEN IF I'M A BASIC ACCOUNT USER? Yes, all registered PalawanPay users are eligible to access and use the service. |
WILL THERE BE A TRANSACTION LIMIT? When accessing eCommerce or other Third-Party App Services, there will be no transaction limit. You need to make sure that your wallet has enough funds for your transaction. |
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IS THERE A HOTLINE NUMBER WHERE I CAN CALL REGARDING MY ORDERS? If you are having trouble with your payment or transaction you may contact us here |
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CANCELLATION AND REFUND POLICY All orders confirmed by PalawanPay Online Shops merchants and partners are considered final. Should the customer wish to cancel a successful transaction in PalawanPay Online Shops, any request for cancellation or refund are decided by the partners involved. All customer request for refund should coordinate directly with the merchants. |